We are continuing to investigate the issue affecting AdminDesk where some users on Windows 11 experience a black screen after minimising or switching away from their RDS session. Our teams are actively working with Microsoft to identify a solution. We will provide further updates as soon as we have more information.

We are aware of an issue affecting Windows 11 devices where navigating away from (e.g. minimising) and then returning to an RDS session (e.g. AdminDesk) can result in a black screen.

If this occurs, we recommend closing the session completely and reopening it to continue working.

We are currently working with Microsoft to identify a permanent solution and will provide further updates as soon as possible.